Our customer service commitment

At Convocco, excellent customer service is at the very heart of everything we do. Our clients will always come first and we are not happy unless you are.

Our best value guarantee means we promise to always provide you with the most cost-effective solution to any language barrier. And we want to ensure you are always 100% satisfied with the service you receive.

Honesty and integrity

We operate with integrity and all our staff are driven by a strict code of ethics. We treat our customers with honesty and fairness and always deliver on our promises. All our interpreters follow stringent codes of conduct and adhere to a robust policy of confidentiality.

Your feedback is integral to our business and helps us to continually improve our services. We listen and act on all comments and suggestions from our customers, addressing any areas of concern quickly and effectively. We go to great lengths to make sure our customers are happy and we will do all we can to ensure perfect service delivery every time.

We are also proud to offer bespoke services, which can be tailored to your exact requirements.

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