Bespoke services

At Convocco, we offer interpreting and translation services which are as individual as your organisation.

We understand that all our customers are different with their own unique language support requirements. Instead of offering a one-size-fits-all solution to your communication needs, we offer a bespoke package of services, tailor-made to match your exact, individual requirements and offering great value for money.

Adapting to meet your needs

There are a large number of ways we can adapt our services to your needs, including:

  • The way you book. All our services can be booked online as well as by email, telephone, fax or post.

  • The way you pay. You can choose the pricing structure and invoicing procedure which best suits your company.

  • Who you use. We will match you with an interpreter who fits your criteria and has experience in your sector.

  • The services we offer and service delivery. We can adapt our services to suit you and they can be altered at any time so they always match your requirements.

  • How you give us feedback. There are a variety of ways you can give us feedback so we can ensure you are always 100% satisfied. Excellent customer service is our top priority and we will always respond to every piece of feedback to make sure we continually improve and adapt our services to meet your needs.

Working with you for the perfect solution

Our promise is to always listen carefully to your needs before working in partnership with you to come up with the perfect complete solution for your business.

We offer a wide range of high-quality, easy-to-access services from face-to-face, telephone and video conference interpreting to written translations and localisation.

And we guarantee to always provide the most cost-effective solution to any language barrier.

If you already use language support services from another company, we guarantee to improve the service you receive as well as offering you better value for money.

We are confident that you will find all our services easy to use, efficient and high quality from the moment you start using them.

We can also assign you a dedicated account manager who will work closely with you to make sure we’re doing all we can to eliminate language barriers and communication problems at your organisation.